Location & Operating Hours
- Location: JW Grocery Store (OT-G-08)
- Operation Hours: Monday to Sunday, 09:00 to 21:00
How to Collect Your Package
Follow these simple steps to ensure a smooth collection of your Shopee parcel:
Step 1 · Appointment Confirmation
Once your package is ready for collection, you will receive a notification (via SMS or email) including your collection PIN and appointment details.
Step 2 · Visit JW Grocery Store
Head to JW Grocery Store at Garden Plaza Cyberjaya and locate the designated Shopee Collection counter using the provided reference code.
Step 3 · Verify & Collect
Present your valid identification along with the collection PIN. Our staff will verify your details and promptly hand over your package.
Contact Information
If you have any questions or require further assistance, please reach out to our management team or Shopee Collection support:
- Phone: +6012-396 5802 — Weekdays 9am–6pm (excluding public holidays)
- Email: e-mail (enable JavaScript)
- Website: spx.com.my/service-point/detail/8307